CTRC values you as a customer and wants to make your experience the best it can be. We want to hear from you about how we can improve our service. The CTRC Patient Feedback phone line is a place to be heard and have your concerns addressed. It is available for you to give us your feedback, questions, comments or complaints. We encourage you to take advantage of this program if you have an issue regarding any aspect of your care or service at CTRC. Please contact your Patient Advocate by leaving a message at 210-450-1114. Once CTRC receives your message you can expect a call back within one business day. Every effort will be made to address your concern as soon as possible.